Orders are usually processed within 1 business days and delivered within 3–5 business days within the continental U.S. Delivery to Hawaii and Alaska may take a bit longer depending on the carrier. International shipping is currently not available.

If you need to make changes, please contact us as soon as possible with your order number. Once your order has entered the packing or shipping process, we may not be able to modify or cancel it.

You may return unopened products within 14 days of delivery. Refunds are issued using the original payment method within 14 days after we receive the returned items or proof of return. Returns outside this window are accepted only in the case of damage or loss during shipping. Please contact us with your order number before sending anything back so we can assist you with the return process.

Because scent preference is very personal, returns due to change of mind are not accepted according to our policy. Please check our full policy for details.

If your candle, diffuser, or room spray arrives damaged or leaking, please take clear photos of the product and packaging and contact us right away. After reviewing the photos, we will arrange a replacement or a refund as quickly as possible.